Skip to main content

Shari Robbins

Part-Time Lecturer


Mailing Address

Northeastern University
ATTN: Shari Robbins, 202 WVH
360 Huntington Avenue
Boston, MA 02115


  • MA in Sociology, Boston College
  • BS in Psychology, George Washington University


As vice president at Applied Management Systems in Burlington, Shari Robbins has spent the last sixteen years assisting clients to achieve their health care operational goals via process improvement initiatives. Robbins has performed studies in virtually every hospital department, with a focus on ambulatory clinics, emergency department, and health information management. Her technical contribution includes management span of control, labor productivity assessments, workflow analyses, and comprehensive project management support.

With the vast growth of healthcare technology, Robbins spearheads the AMS Technology Implementation and Optimization team that has assisted over one hundred Massachusetts providers in the last three years to go live with electronic health records.

To fulfill her love of teaching, Robbins works as a professor in Northeastern University’s graduate health informatics program, teaching organizational behavior, workflow design, and change management; her most recent published article by the Journal of Healthcare Management, entitled “Portion Control Opportunities: Real Time Gains in Hospital Patient Throughput,” discusses “how-to” strategies that focus on manageable, attainable “bite size pieces” of a project, rather than an overwhelming big picture.

Robbins is a member of the American College of Healthcare Executives and a senior member of the Health Information Management Systems Society. She holds her undergraduate degree from George Washington University and her Masters from Boston College.


Marblehead, MA.

Field of research/teaching

Organizational Behavior

What are the specifics of your educational background?

I graduated from George Washington University with a BS in Psychology and received my masters in Sociology from Boston College.

What is your research focus in a bit more detail? Is your current research path what you always had in mind for yourself, or has it evolved?

My research focuses on human behavior and the interpersonal impact of our relationships, both personally and professionally. We often have two “selves”: the one we know and one that is hidden/have yet to discover. I am driven by continuing to uncover this in myself and assisting others to recognize their strengths and opportunities for growth.

What courses/subjects do you teach?

Organizational behavior, workflow, and change management

What do you enjoy most about what you teach?

Each year, I am always impressed with the caliber of students who enter my classroom; from full time students to physicians, the myriad of backgrounds and ideas leads to thought provoking discussion.

Where did you grow up or spend your most defining years?

I grew up in Marblehead, MA, and the ocean is home for me.