440 Huntington Avenue
313 West Village H
Boston, MA 02115
ATTN: Jon Frederick, 313 WVH
360 Huntington Avenue
Boston, MA 02115
- MS in Engineering Management, Tufts University Gordon Institute
- MS in Computer Information Systems, Boston University
- BS in Information Sciences and Technology, Pennsylvania State University
Jon Frederick is the Director of IT at Northeastern University’s College of Computer and Information Science Systems Group. Prior to Northeastern, Jon worked in the CS & ECE Systems group at Tufts University. Jon earned his MS in Engineering Management from the Tufts University Gordon Institute, an MS in Computer Information Systems from Boston University, and his BS in Information Sciences and Technology from Pennsylvania State University.
What are the specifics of your educational/career background?
I received my Bachelors from Penn State and started my first position at Arrow International, a medical device manufacturing company based in Reading, PA. While working at Arrow, I was given the opportunity to move to the Boston area to act as the sole IT provider for the Cardiac Care Division Research and Development group based in the Everett, MA satellite office. In this role I provided systems administration and support to the software engineering, mechanical engineering, manufacturing, and field service groups that were dedicated to delivering Intra-Aortic Balloon (Iab) Catheters to Arrow’s customers. While at Arrow I started taking courses at Boston University to obtain my Masters in Computer Information Science where I studied a range of topics including but not limited to information systems analysis/design, digital forensics, cryptography, network design and implementation, and object oriented programming.
As I came closer to completing my master’s degree, I decided to seek opportunities in the higher education industry, which led me to the Systems Administrator position for the Electrical & Computer Engineering and Computer Science departments at Tufts University. In this role, I was given the opportunity to work directly with students, faculty, and administration while providing a range of applications and services to the CS & ECE user community. My primary focus was managing the entire Windows, VMware, and OS X environments for the CS & ECE Departments among many other things.
As my role as Systems Administrator at Tufts CS & ECE evolved, I recognized and appreciated new challenges in leadership and management that became a new set of skills that I wanted to both expand and improve. With that motivation, I started my second master’s degree in engineering management (MSEM) at the Tufts University Gordon Institute (TGI). In the TGI program, I was able to grow my leadership and management skills through courses in leadership development, project management, process improvement, product design and development, and sustainability to name a few.
Upon completion of my MSEM at Tufts, I sought a new role that would hold more focus on leadership and management, which led me to my current position as the Director of IT for the CCIS Systems group in CCIS.
What are the key aspects of your role at Northeastern? What do you enjoy most about what you do?
As the Director of IT, I manage CCIS Systems group – a team of five individuals that take great pride in creating and administering the state-of-the-art computing and networking infrastructure crucial to our College’s success. Our College’s infrastructure supports a 2300+ user population including faculty, staff and students. Our computing environment is optimized for the teaching and research needs of the College and as a result we run many of our own core services. I thoroughly enjoy the evolving challenges that are presented to my team by CCIS faculty and students. We have the opportunity to work directly with the CCIS community as we address challenges both big and small on a daily basis.
What’s the most compelling thing to you about the work that goes on at CCIS?
The progression of system administration and the IT industry is directly tied to success of colleges like CCIS. The research and learning happening today eventually ends up in the products and services that my team investigates, implements, and maintains on a daily basis.
Where did you grow up or spend your most defining years?
I grew up Bowers, Pennsylvania – a small town located in Eastern Pennsylvania with a population of roughly 320 that I would be willing to bet you have never heard of!
Where did you study? Any reason in particular why you opted for those particular schools?
I only applied to one university – Penn State. This was for two reasons:
1.) I love Penn State!
2.) I continued my cycling career by living in the Lehigh Valley and training and racing at Lehigh Valley Velodrome. This allowed me to continue my training while attending Penn State and participating in collegiate national track cycling events with the Penn State Cycling team.